Gaming is entertainment — ct99 is committed to keeping it that way. This page covers our responsible gaming tools, the 18+ policy, self-exclusion options and guidance for players across Pakistan.
ct99 takes responsible gaming seriously — not as a footnote in a legal document, but as an active operational commitment. Every feature on the ct99 platform, from the live casino tables to the PSL cricket betting section to the slots lobby, is designed with the assumption that players should always stay in control of their play.
The reality is straightforward: gambling is entertaining for the vast majority of people who approach it with realistic expectations and sensible limits. It becomes harmful when those boundaries break down. ct99's role is to provide excellent gaming and betting experiences, and to make sure that the tools to stay in control are always visible, always accessible, and always effective for every registered user — whether they're playing from Karachi, Lahore, Islamabad or Rawalpindi.
This page explains in plain terms what responsible gaming means at ct99, what tools are available, how to use them, and where to seek further help if your gaming habits have started to concern you or someone close to you.
Please remember: Gambling should never be used as a way to recover financial losses, as an income source, or as an escape from personal problems. If you are gambling with money you cannot afford to lose, please use the self-exclusion tool and seek support immediately.
ct99 is an adults-only platform. Registration, access to real-money games, deposits and betting are strictly restricted to individuals who are 18 years of age or older. This is a non-negotiable requirement across the entire ct99 platform, without exception.
ct99 enforces this policy through a combination of measures:
If you believe a person under the age of 18 has registered on ct99 or is accessing an account on the platform, please contact ct99 support immediately:
Email: [email protected]
Under-18 access reports are treated as a priority. We will act on verified reports within 24 hours.
Under 18? You must not register on ct99 or access any real-money gaming features. Please leave the site now. Accessing gambling platforms below the legal age can have serious personal and legal consequences.
All of the following tools are available to every registered ct99 user at no charge, directly from the Account Settings panel. You do not need to contact support to activate any of these — they are designed to be self-service and take effect immediately or within the timeframe specified.
Set a maximum amount you can deposit into your ct99 wallet per day, per week, or per month. Once a limit is set, it takes effect immediately. Lowering a limit is instant; increasing a limit requires a cooling-off period before taking effect, by design.
Cap the maximum amount you can lose across your ct99 account within a defined period. This applies across all game types — live casino, cricket betting, PSL markets, slots — and prevents play once the limit is reached for the period.
Set a maximum duration for each gaming session on ct99. When the limit is reached, you will receive a clear notification. Hard session limits will end the session once the configured time is reached, regardless of the outcome of active games.
Configure ct99 to display a regular on-screen reminder showing how long you have been playing in the current session and your net gaming result. This helps maintain awareness of your gaming activity without interrupting play unnecessarily.
Take a short break from ct99 without fully closing your account. Cooling-off periods can be set from 24 hours to 6 weeks. During this period your ct99 account is inaccessible for real-money play. This is reversible after the cooling-off period expires.
Permanently or long-term exclude yourself from ct99. Self-exclusion periods range from 6 months to permanent. Once activated, self-exclusion cannot be reversed within the selected period. This is the most decisive responsible gaming tool available on ct99.
Request a full history of your ct99 deposits, withdrawals, gaming activity and net results for any date range from your Account Settings. Reviewing your actual gaming history is a powerful tool for honest self-assessment.
If you wish to permanently close your ct99 account, contact support at [email protected]. Verified account balances will be returned to your registered payment method once the closure process is complete.
The questions below are not a clinical diagnostic tool, but honest answers can help you reflect on your gaming habits. If you answer "yes" to several of these questions, it may be worth using ct99's responsible gaming tools or seeking further support.
1Do you find yourself spending more time or money on gaming than you originally planned?
2Have you ever borrowed money or sold personal items to fund your gaming activity?
3Do you feel restless, irritable or anxious when you cannot play?
4Have you been dishonest with family members or friends about how much time or money you spend gaming?
5Have you tried to reduce your gambling but been unable to do so consistently?
6Do you gamble to escape stress, anxiety, depression, or other personal problems?
7Have you chased losses — i.e., continued playing after a loss to try to win the money back?
8Has gaming begun to affect your relationships, work, studies, or financial stability?
If you answered yes to any of the above: Please use the ct99 self-exclusion tool in your Account Settings and consider speaking to a trusted person in your family or community. Seeking help early is the most effective response — gambling problems are not a sign of weakness, they are a recognised condition that responds well to timely support.
Age verification through KYC is mandatory at ct99. No exceptions, no workarounds — the 18+ rule is enforced at every stage.
Deposit, loss and session limits are set by you, effective immediately, from your ct99 Account Settings panel — no waiting, no support ticket needed.
ct99's self-exclusion is designed to be genuinely effective — once set, it cannot be reversed within the selected period. This is intentional, not a limitation.
Account activity statements show you exactly what you have deposited, wagered and won or lost over any period. No hidden numbers on ct99.
The ct99 support team handles responsible gaming requests with full confidentiality. Requesting self-exclusion or account closure will never be questioned or delayed.
ct99 does not send marketing communications to users who have set self-exclusion, requested account closure, or indicated concern about their gaming habits.
ct99 is Pakistan's premier gaming platform. We want you to enjoy every session. Log in, set your limits, and play within your means. Entertainment is the goal — always.
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